This is a great family owned honest company. Excellent communication from the office as well. Jose came out to give me an estimate to install a new forklift charger. He took the time to explain to me that there is two ways to hook this to the panel. Jose assured me that the charger which came from the factory as a 480 would still charge the same if converted to a 208. Jose came out two days later to install the charger. I had two other estimates which were higher than what I was estimated from Swink. I don’t normally go with the least expensive, I went with the person who took the time to explain to me the different options.